Answers
FAQ
Real questions, no marketing fluff.
FAQ
Everything you might want to know
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What ingredients are in Ecolosophy? +
Plant-based surfactants from coconut and corn, purified water, citric acid, baking soda, and either real cold-pressed orange peel oil (Citrus Burst), real steam-distilled eucalyptus and rosemary essential oils (Pure Serenity), or nothing else (Unscented Oasis). Every ingredient is on the front of the label. We publish what's in everything because nobody else will. -
Is it safe for kids and pets? +
Yes. Plant-based surfactants, no synthetic fragrance, no parabens, no quats, no phthalates, no dyes. Built for the families who read labels with a flashlight — newborns, toddlers, pregnancy, dogs, cats, birds. If you love them, you can use it around them. (Always store concentrate out of reach of children, like any household product.) -
Does Ecolosophy remove germs? +
Our concentrate physically removes 99.9% of dirt, grime, and residue — including the soils that harbor most household germs — through plant-based surfactants from coconut and corn. Cleaning physically lifts and removes germs from surfaces. For registered antimicrobial claims (which require EPA registration), we recommend pairing your regular Ecolosophy clean with a separate EPA-registered product on raw-meat surfaces or during illness recovery. Both have a place; neither needs to involve the chemicals most brands sneak into the bottle. -
Is Ecolosophy a disinfectant? +
Ecolosophy is formulated as a powerful all-purpose cleaner — not a registered disinfectant. Our plant-based surfactants from coconut and corn, combined with citric acid and essential oils, effectively remove dirt, grime, grease, and residue from every surface in your home. For families looking to reduce chemical exposure while maintaining a genuinely clean home, our concentrate delivers results you can see and feel — without synthetic chemicals, chlorine, ammonia, or toxic fumes. We're currently pursuing EPA registration for antimicrobial claims, but even without it, thousands of families trust Ecolosophy as their primary cleaning solution. -
How is Ecolosophy different from Branch Basics or Blueland? +
We respect all brands working to reduce toxins. Here's what sets us apart: At less than $0.49 per refill (vs $2-3 for comparable brands), Ecolosophy is significantly more cost-effective. Our formula is a true super concentrate — one 33.8oz bottle makes 100+ spray bottles. We use only plant-based surfactants from coconut and corn, citric acid, baking soda, and 100% pure essential oils. No proprietary mystery blends. Full transparency, always. Plus, our bottles are endlessly refillable — not single-use plastic. -
Is non-toxic cleaning actually effective? +
Harvard research shows indoor air is up to 5× more polluted than outdoor air — largely from VOCs released by conventional cleaners. Plant-based surfactants from coconut and corn, citric acid, and essential oils deliver hospital-grade clean through micelle action, the same chemistry your body uses to digest food. The science isn't new. The transparency is. -
How many refills does one bottle make? +
100+ ready-to-use 16oz spray bottles per 33.8 oz concentrate. That works out to less than $0.49 per refill. Most families burn through one concentrate every 6-12 months — saving $300-500/year vs. buying conventional cleaners. -
What certifications do you have? +
Leaping Bunny certified cruelty-free. Plant-based, biodegradable surfactants. We don't chase certifications for marketing — we chase the formula our families needed to live in our own homes without health setbacks. The label tells the truth. -
Can it replace all my cleaning products? +
Yes — countertops, glass, mirrors, sealed hardwood, tile, stainless steel, painted walls, high chairs, dog crates, car interiors, school lunchboxes. One bottle, the whole house. The only category we don't replace is EPA-registered antimicrobial products — which most homes need maybe once a week, not every clean. -
Is it safe for all surfaces? +
Safe on sealed hardwood, glass, tile, stainless steel, painted walls, granite, marble, and most natural stone (test a small area first). Avoid use on unsealed wood, unsealed natural stone, and electronics screens. When in doubt, dilute as directed and test. -
How much does it cost per refill? +
Less than $0.49 per 16oz spray bottle when you buy a 33.8 oz concentrate at $49.95. The starter kit at $69.00 includes the concentrate plus three reusable bottles and a sprayer. After year one, you're just buying refills — and saving the planet roughly 100 plastic bottles per concentrate. -
What's your return policy? +
60-day money-back guarantee. If it doesn't work for your home, your kids, or your sensitive partner, email us within 60 days for a full refund. We'd rather lose the sale than sell you something that doesn't work. -
Where is Ecolosophy made? +
Mixed in small batches in our own facility, never outsourced to a contract manufacturer. We see every batch leave. -
Are the spray bottles dishwasher safe? +
Yes — top rack only, sprayer head removed. The bottles are PET plastic for safety and durability (drop-resistant, light, BPA-free). We're testing aluminum and amber glass options for late 2026. -
How long does shipping take? +
Free shipping on orders $50+. Most orders ship within 1-2 business days from our ShipMonk fulfillment center. US delivery typically 3-5 business days. You'll get a tracking email once your order ships. -
Do you ship internationally? +
Currently US-only. International shipping is on the roadmap for 2026. -
What's the shelf life? +
Two years unopened, one year after first use. Store in a cool, dark place — heat and direct sunlight degrade plant-based formulas faster than synthetic ones (and we think that's a feature, not a bug). -
Can I use it on baby toys? +
Yes. Spray, wipe, and rinse with water before returning to baby. Same protocol as any cleaner you'd use on chew toys — safe ingredients still need to be removed before the next mouth. -
Will it leave streaks on glass? +
No, when diluted as directed. Use a microfiber cloth and buff dry for streak-free shine. Most streaking on conventional cleaners comes from the synthetic surfactant residues we don't use. -
Is the bottle BPA-free? +
Yes. Concentrate bottles and refill spray bottles are all BPA-free PET. We're transitioning to aluminum and amber glass options in late 2026. -
Do you offer Subscribe & Save? +
Yes — every 4, 6, 8, or 12 weeks, with 10% off every order and free shipping. Cancel or pause anytime. Most customers settle into a 3-month cadence after their first concentrate. -
How do I dilute it? +
One capful (about 1 tablespoon) per 16oz of water for everyday cleaning. For tough grease, double the capful. The included refill bottles have fill lines so you don't have to think about it. -
Is it safe during pregnancy? +
Yes — that's part of why our co-founder, a PhD scientist and mom, helped formulate it. No phthalates, no synthetic fragrance, no quats, no parabens. The Unscented Oasis variant is the cleanest option for pregnancy and newborn rooms.